Switching devices using BlackBerry Protect

To use BlackBerry Protect, your BlackBerry device must be connected to a wireless network.

Switch to a device running BlackBerry 10

Before you begin:

To use this feature, the BlackBerry Protect application must be installed on your previous BlackBerry device. Your previous device must be running BlackBerry 7.1 or earlier.

You can use BlackBerry Protect to move supported data from your previous device to your new BlackBerry 10 device.

  1. On your previous device or using the BlackBerry Protect website, back up your data.
  2. On your new device, swipe down from the top of the home screen. Tap Settings > BlackBerry Protect.
  3. If necessary, set the BlackBerry Protect switch to On. Complete the setup process.
  4. Tap Restore. Select your previous device as the device that you want to restore data from.
  5. Tap Restore.

Switch to a device running BlackBerry 7.1 or earlier

Before you begin: To use this feature, the BlackBerry Protect app must be installed on your previous and new BlackBerry devices.

You can use BlackBerry Protect to move supported data from your previous device to a new device.

  1. On your previous device or using the BlackBerry Protect website, back up your data.
  2. If necessary, on your new device, install BlackBerry Protect. Complete the setup process.
  3. On your new device, click Restore From Backup or manually start the restore process. Select your previous device as the device that you want to restore data from.


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