Lock your lost device

  1. Log in to the BlackBerry Protect website.
  2. If necessary, click the arrow icon beside the device picture to select the lost device.
  3. Click Lock Device.
    • To set a password for your device, type your password information.
    • To change your existing password, select the Change Current Device Password checkbox and type your password information.
  4. Click Lock Device.

If your device is turned off or not connected to the wireless network, BlackBerry Protect locks your device the next time that it is turned on or connected to the wireless network.

If an incorrect password is entered 10 times, all your device data is deleted.



Was this information helpful? Send us your comments.