About switching to a new device

You can use BlackBerry Link to transfer supported data and settings from your current BlackBerry device to a new device running BlackBerry 10 OS. You can transfer supported data to your new device from:

  • A BlackBerry smartphone running BlackBerry Device Software 5.0 or later
  • Another device running BlackBerry 10 OS

If you switch from a smartphone running BlackBerry Device Software 5.0 or later, you can transfer:

  • Device settings
  • Phone history
  • Music, pictures, and videos stored on the built-in media storage
  • BBM contacts and groups (BBM 6.2 or earlier)
  • BBM conversations
  • Browser bookmarks
  • Text messages
  • Passwords
  • Wi-Fi profiles
  • Fonts
  • Saved searches
  • Personal contacts and calendar appointments that are not synced with an online source such as Microsoft Exchange, Gmail, or Yahoo! Mail

Email accounts and unsupported applications aren't transferred to your new device. You can set up your email accounts on your new device and visit the BlackBerry World storefront to download applications that were not transferred to your new device.

If you switch from another device running BlackBerry 10 OS, you can transfer:

  • Settings
  • Application data
  • Media
  • Work space data, depending on the options set by your administrator

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