I can't connect to a Wi-Fi network

The questions asked and the steps provided here are intended to help you solve your connection issue and help you learn more about your device along the way. Let's see if we can figure out why you can't connect!

Choose the situation that is closest to what you are experiencing, and we'll take you through the problem-solving process step-by-step.


imageI'm trying to connect to a home network

imageI'm trying to connect to an enterprise network

imageI'm trying to connect to a public hotspot

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