I can't connect to a Wi-Fi network

The questions and steps provided here are intended to help you solve connection issues and help you learn more about your device along the way. Let's see if we can figure out why you can't connect!

Choose the situation that is best describes what you are experiencing, and we'll take you through the problem-solving process step-by-step.


imageI'm trying to connect to a home network

imageI'm trying to connect to an enterprise network

imageI'm trying to connect to a public hotspot

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