I'm having trouble switching to my BlackBerry 10 device

The questions asked and steps provided here are intended to help you successfully make the switch to your BlackBerry 10 device and help you learn more about your new device along the way. Let's see if we can help you get started with your BlackBerry 10 device!

Choose the situation that is closest to what you are experiencing, and we'll take you through the problem-solving process step-by-step.

imageI'm having trouble making the switch from my previous BlackBerry device

imageI'm making the switch from a third-party device

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