If you cannot see a message in your inbox after you have filed it, then you need to check the setting for showing filed messages or showing sent messages.
- In the BlackBerry Hub, tap .
- Tap .
- Tap Display and Actions.
- Make sure that the Show Filed Messages switch is set to On.
You will need to make sure that these switches are turned on if you want filed or sent messages shown in your BlackBerry Hub.
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