If you cannot see a message in the BlackBerry Hub after you have filed it, then you need to check the setting for showing filed messages.
- In the BlackBerry Hub, tap .
- Tap .
- Tap Display and Actions.
- Make sure that the Show Filed Messages switch is turned on.
You will need to make sure that these switches are turned on if you want filed or messages to be shown in your BlackBerry Hub.
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