If you are using a Push Button or PIN connection method to connect, you must verify that:
- The router you are using is enabled with Wi-Fi Protected Setup (WPS).
- The router you are using is set to broadcast its profile.
- No other device is trying to connect at the same time.
- No more than one router within range is in Push Button setup mode.
For more information about how you can verify these points and about using a Push Button method, a PIN connection method, and WPS, see the information that came with your router and contact your Internet service provider.
Was this information helpful? Send us your comments.