Is the Wi-Fi network profile enabled?
If you have confirmed that Wi-Fi is turned on and you still cannot connect to the network, the Wi-Fi network profile might be disabled.
- On the home screen, swipe down from the top of the screen.
- Tap Settings > Networks and Connections > Wi-Fi.
- Tap .
- In the list of saved networks, tap the network you are trying to connect to.
- Make sure that the Enable Connections switch is turned on.
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