I'm having a BlackBerry ID issue

Your BlackBerry ID is important, so if you are having a problem, we want to try to solve it as quickly and easily as possible. Let's try going over some of the most common issues and, hopefully, we can solve your BlackBerry ID problem.

Note: To solve some of the most common BlackBerry ID issues, such as recovering a lost password, you might need access to a computer.
Did you lose or forget your BlackBerry ID password?

This is probably the most common BlackBerry ID problem, but don't worry, it is also easy to fix! You can recover your password from your device, or you can use a computer to have recovery instructions for your password sent in an email.

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Problem solved? Great! Check out this additional information >

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