I can't see email the way I expected to

If you have email that you can't see or find on your BlackBerry device, it could be an issue with settings or syncing. Let's try checking a few things.

Note: When you troubleshoot issues with email setup, it is a good idea to have any information about related passwords, settings, or other account information on hand in case you need to consult it. You might also need to consult with your administrator or email service provider, so it is a good idea to have the contact information on hand, before you get started.
Are you connected to a wireless network?

To be able to send and receive email, you must be connected to either a Wi-Fi network or a mobile network. If you think that you are in a wireless coverage area and you are trying to use a Wi-Fi network, let's make sure that you are connected.

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