I'm trying to connect to a home network

Okay, so you are trying to connect to a home network. There are a few common issues that we can check out and, hopefully, get you connected!

Tip: When you troubleshoot connection issues with a home network, consult the information that came with your router. You might also consult with your service provider, so it is a good idea to have the router documentation and contact information on hand, before you get started.
Is Wi-Fi turned on?

We need to make sure that Wi-Fi is turned on so that your BlackBerry 10 device can detect Wi-Fi networks.


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