Did you ever connect to this Wi-Fi network before?

When you connect to a Wi-Fi network, your BlackBerry device saves the connection and creates a saved network profile. If you are trying to connect to a saved network, you should check that all of the settings in the profile are correct in case they changed since the last time you connected. To confirm the settings, you might need to refer to information that came with your router, and you might need to consult with your Internet service provider.

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