Now that we have confirmed that Wi-Fi is turned on, let's confirm that your device can detect the network that you want to connect to.
- On the home screen, swipe down from the top of the screen.
- Tap Settings > Networks and Connections > Wi-Fi.
- Confirm that the network that you want to connect to is listed.
This is what the icon looks like when the Wi-Fi transceiver is turned on. Tap the label text when you want to see the listing of available networks.
If you cannot see the network in the list, it may be an issue with signal strength. Try moving closer to the router to get a stronger signal. Sometimes, objects such as concrete walls or microwave ovens can interfere with the signal. Another reason why you might not see the network is if it is a hidden network. For more information, see Is the Wi-Fi network hidden?
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