Reset a blocked message counter

If you block messages, the blocked message counter tracks how many messages your BlackBerry smartphone has blocked. You can set the blocked message counter back to zero.

  1. On the home screen or in a folder, click the Options icon.
  2. Click Security > Firewall.
  3. Highlight a message type.
  4. Press the > Reset Count or Reset All Counts.
Parent topic: Security options for messages