When you start your BlackBerry smartphone, you can turn on safe mode to prevent third-party applications from running automatically. This safe mode enables you to troubleshoot or remove any unwanted applications.
- Remove and reinsert the battery.
- When the red LED light goes out, press and hold the key as the smartphone is loading.
- When the dialog appears, click OK.
When safe mode is on, a safe mode indicator appears at the top of the home screen.
To turn off safe mode, repeat step 1.