Installing a root certificate on your device

You might not be able to connect to some Wi-Fi networks, such as a work network, until you install a root certificate on your BlackBerry device. To install the root certificate on your device, first install it on your computer, then use BlackBerry Link to synchronize the root certificate between your device and your computer. To download BlackBerry Link, on your computer, visit and select the Windows or Mac option.

Was this information helpful? Send us your comments.