How do I reset my lost or forgotten BlackBerry ID password?

You can have reset instructions for your BlackBerry ID password sent to the email address that you use as your BlackBerry ID username.

Do one of the following:
  • To reset your password on a computer, visit www.blackberry.com/blackberryid. Click Reset your password. Complete the instructions on the screen.
  • To recover your password on your BlackBerry device, click Forgot Password. Answer your security question and complete the instructions on the screen.
When you follow the steps to reset your password on a computer, the password reset email can only be viewed on a computer and is not delivered to your BlackBerry device. If you follow the steps to reset your password on your device, the password reset email can be delivered to your BlackBerry device.


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