Turn off your device

Press and hold the Power/Lock key on the top of your BlackBerry device.


This illustration shows the Power/Lock key on the top of the device.

Put your device in standby mode

When you put your BlackBerry device in standby mode, the device screen backlight turns off and the screen locks. Wireless connections and clock alarms aren't affected.

Press the Power/Lock key on the top of your device.
After you finish: To take your device out of standby mode, swipe up from the bottom of the device to the top of the screen.

Illustration of the device with a directional arrow moving from below the device's screen to more than halfway up the screen.

Restart or reset your device

If your BlackBerry device is running slower than usual or not responding, turning off and turning back on your device might help to solve the problem.
Do one of the following:
  • To restart your device, press and hold the Power/Lock key on the top of your device. Tap Restart.
  • To reset your device, press and hold the Power/Lock key for ten seconds.


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