About synchronizing contacts

Note: This feature is supported only on BlackBerry smartphones that are running BlackBerry Device Software 5.0 or later. Depending on your messaging service plan, this feature might not be supported.

Some types of email addresses, including Google Mail addresses, Yahoo! Mail addresses, and Windows Live Hotmail addresses allow you to synchronize contacts between your email account and your BlackBerry smartphone. If you turn on contact synchronization for an email address, you can add, change, and delete contacts from your smartphone or from your email account, and the BlackBerry Internet Service synchronizes the changes between your smartphone and your email account.

If you synchronize contacts with multiple email accounts, including an email account that uses a BlackBerry Enterprise Server, the contacts application on your smartphone will contain contacts from all synchronized email accounts. However, you cannot synchronize contacts between different email accounts.

To synchronize contacts, you must use the email setup application on your smartphone or log in to the BlackBerry Internet Service website using a browser on your computer. You cannot synchronize contacts if you access your BlackBerry Internet Service account from the browser on your smartphone.



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