User Guide

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My email address is not valid

Note: Depending on your messaging service plan, you might not be able to add email addresses or set up a BlackBerry email address for your BlackBerry smartphone.

If you switch to a new BlackBerry smartphone, you must validate your email addresses. If you have BlackBerry 6 or earlier installed on your smartphone, you can start receiving email messages on your smartphone after you type the password for your email addresses. If you have BlackBerry 7 installed on your smartphone, you can receive email messages on your smartphone after you type your BlackBerry ID.

If you change information (such as a password) for an email address that you added to your smartphone and you do not update this information in the email setup application or on the BlackBerry Internet Service website, the email address is not valid. You do not receive email messages from this email address until you update your information.


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