User Guide

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From the browser on your computer

Note: If you created your BlackBerry Internet Service account on a BlackBerry smartphone that has BlackBerry 7 installed on it, you cannot complete this task.
  1. On the BlackBerry Internet Service website, in the left pane, click Email Accounts.
  2. Click the Edit icon beside your BlackBerry email address.
  3. Click Forgot your password? Send it to your BlackBerry device.
  4. Type the answer to your security question.
  5. Click Send.


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