About email filters

You can create email filters to specify which incoming email messages are forwarded from your email account to your BlackBerry smartphone. Email filters also determine how the BlackBerry Internet Service forwards email messages (for example, the BlackBerry Internet Service forwards only email messages that are sent with high importance or the BlackBerry Internet Service forwards only the header of email messages). You can specify criteria for your email filters based on who sent the email message, how you were addressed, and what level of importance the sender assigned to the email message.

The BlackBerry Internet Service applies email filters to an incoming email message in the order that the email filters appear. If none of the email filters that you create apply to an incoming email message, the BlackBerry Internet Service applies a default email filter to the email message. You can specify whether you want this default email filter to forward all email messages to your smartphone.

You cannot create or change email filters from the browser on your smartphone. To create or change email filters, you must use the email setup application on your smartphone or log in to the BlackBerry Internet Service website using a browser on your computer.