About adding email addresses

Note: Depending on your messaging service plan, you might not be able to add email addresses or set up a BlackBerry email address for your BlackBerry smartphone.

When you add a supported email address to the BlackBerry Internet Service, the BlackBerry Internet Service creates a link between the BlackBerry Internet Service and the email account that is associated with the email address that you add.

This link enables you to send and receive email messages on your BlackBerry smartphone using your email address. With the BlackBerry Internet Service, you can add up to ten supported email addresses and you can create one BlackBerry email address. If you add email addresses for more than one email account, you can access all of your email messages in the messages application on your smartphone.

Email messages continue to be delivered to the existing email account as they were before you added the email address to the BlackBerry Internet Service.

You can add email addresses that are associated with the following email account types:

  • email accounts that you access through your Internet service provider
  • POP or IMAP email accounts that you access through your Internet service provider
  • email accounts that use a Microsoft Exchange server that you access using Microsoft Outlook Web Access
Note: Depending on your Internet service provider, you might not be able to add email addresses that are associated with certain email account types. For more information, contact your Internet service provider.
Note: Not all smartphones with BlackBerry Connect software support more than one email address.


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