Help Center

Local Navigation

• Shortcuts
• Phone
• Messages
• Attachments
• Camera and video camera
• Media
  • Transferring and downloading media files
    • About transferring and synchronizing media files
    • Transfer a file between your device and your computer using the Roxio Media Manager
    • Transfer a file between your device and your computer using mass storage mode or MTP
    • Save a song or video from a web page
    • Receive a media file using Bluetooth technology
    • Send a media file
    • Download a ring tone
    • Download a Home screen background
  • Playing media files and recording voice notes
    • Play a media file
    • Play a media file on a web page
    • Shuffle songs
    • Pause a media file
    • Fast-forward or rewind a media file
    • Play the next or previous song
    • Search for a media file
    • Record a voice note
    • Adjust the volume
    • Amplify the volume using the audio boost feature
    • Improve sound quality for media files
    • Keep backlighting on when you play a video
    • About using a headset
  • Managing media files
    • Playlists
      • About playlists
      • Create a standard playlist
      • Change a standard playlist
      • Create an automatic playlist
      • Repeat a playlist
      • Rename a playlist
      • Delete a playlist
    • View properties for a media file
    • Rename a media file
    • Move a media file
    • Delete a media file
  • Viewing pictures
    • View a picture
    • Use a picture as the Home screen background
    • View pictures as a slide show
    • Change the number of seconds between slides in a slide show
    • View pictures by name
    • Zoom in to or out from a picture
    • Pan a picture
    • Rotate a picture
  • Managing pictures
    • Save a picture
    • Sort pictures
    • Hide album art from picture folders
    • Rename a picture or picture folder
    • Move a picture
    • Delete a picture or picture folder
  • Media card and file transfer options
    • About media cards
    • Format the device memory or a media card
    • View the amount of available memory
    • About file encryption
    • Encrypt the files in the device memory and on a media card
    • Turn off media card support
    • Change how you transfer files between your device and your computer
    • Turn off mass storage mode or MTP
  • Media shortcuts
  • Media troubleshooting
    • I cannot play a song or video on a web page
    • I cannot open media files
    • My device does not recognize my media card
    • My device is not using the correct ring tone or wallpaper
    • Some features are not available on my device
• Browser
  • Browser basics
    • Browsing web pages
      • Visit a web page
      • Search the Internet
      • Switch browser views
      • Zoom in to or out from a web page
      • Move back or forward a web page
      • Refresh a web page
      • Save a web page to a message list
      • Stop loading a web page
      • Search for text in a message, in an attachment, or on a web page
      • View a list of web pages you visited recently
      • Return to the home page
      • Close the browser
    • Viewing, copying, and forwarding addresses
      • View the address for a web page
      • View the address for a link or picture
      • Copy an address for a web page, link, or picture
      • Send a web page address
      • Send a link or picture from a web page
    • Viewing pictures and playing media files
      • Play a media file on a web page
      • Save a song or video from a web page
      • View a full picture on a web page
      • Zoom in to or out from a picture
  • Browser bookmarks
    • About bookmarks for web pages
    • Add a bookmark for a web page
    • Change a bookmark for a web page
    • Send a bookmark for a web page
    • Delete a bookmark for a web page
    • Add a bookmark folder for web pages
    • File a bookmark for a web page
    • Rename a bookmark folder for web pages
    • Delete a bookmark folder for web pages
  • Web feeds
    • About web feeds
    • Subscribe to a web feed
    • View web feed content
    • Listen to web feed content
    • Mark a web feed title as opened or unopened
    • Change a web feed
    • File a web feed
    • Delete a web feed
  • Browser options
    • Change the default browser view
    • Change the home page or start page
    • Change JavaScript options
    • Change options for pictures and animation on web pages
    • Change display options for web pages
    • Change font options for web pages
    • Set the character encoding for all web pages
    • Receive a prompt before closing the browser or running a script
    • Clear a browser cache
    • Clear the browser history
    • About browser configurations
    • Set the default browser configuration
  • Browser security
    • About TLS
    • About WTLS
    • Manage browser security
    • TLS options
    • WTLS options
    • Add a trusted content server
  • Browser push
    • About browser push
    • Turn off browser push
    • Browser push options
  • Browser troubleshooting
    • No browser is available on my device
    • I cannot set up automatic synchronization for bookmarks
    • I cannot play a song or video on a web page
    • I receive a prompt to switch browsers when streaming a song or video
• Date, time, and alarm
• Personal organizer
• Notifications
• Typing
• Language
• Display and keyboard
• Search
• Synchronization
• Bluetooth technology
• GPS technology
• Maps
• BlackBerry Messenger
• Applications
• Wireless network coverage
• Power, battery, and memory
• SIM card
• Security
• Service books and diagnostic reports
• BrickBreaker
• Word Mole game
• Glossary
• Legal notice