Email messages are not being deleted over the wireless network
Try performing the following actions:
- If you delete multiple email messages using the Delete Prior menu item, the email messages are not deleted during wireless email reconciliation. To delete multiple email messages on your BlackBerry® device, highlight the email messages and press the Menu key. Click Delete Messages.
- In the email reconciliation options, verify that the Delete On field is set to Mailbox & Handheld.
Parent topic: Synchronization troubleshooting
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