Troubleshooting: HDMI connections

If you experience issues with the connection between your BlackBerry PlayBook tablet and an HDMI display, such as a TV, projector, or computer monitor, try the following actions:

  • Check the resolution settings on the HDMI display. These settings are printed in the user guide for your TV, projector, or computer monitor
  • Verify that the HDMI mode setting is correct.
  • Check the scale mode in the HDMI settings.
  • Verify that the cable is connected directly to the HDMI display and not a home theater receiver.
  • Use a different HDMI cable.

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