Prerequisites: Silent installation

  • If you're using Windows Installer, verify that the following software is available on the BlackBerry device users' computers. If you're using InstallShield, this software is installed automatically with the BlackBerry Desktop Software.
  • If you're updating an existing version of the BlackBerry Desktop Software, verify that the existing BlackBerry Desktop Software is version 4.7 or later.
  • If you're installing the BlackBerry Desktop Software to a computer that runs Windows Vista or Windows 7, run the command as an administrator to match the UAC of the operating system.

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