Prerequisites: Silent installation
- If you're using Windows
Installer, verify that the following software is available on the BlackBerry device users' computers. If you're
using InstallShield, this software is installed automatically with the
BlackBerry
Desktop Software.
- Microsoft .NET Framework 3.5 SP 1 or later. You can download this software from: www.microsoft.com/downloads/en/details.aspx?FamilyID=ab99342f-5d1a-413d-8319-81da479ab0d7&displaylang=en
- Microsoft Visual C++ 2008 Redistributable Package. After you extract the BlackBerry Desktop Software .exe file, you can find this package at the following location: <download directory>\ISSetupPrerequisites\{8D6472BE-E246-4e63-A578-53EDAE1F40AB}\vcredist_x86.exe
- If you're updating an existing version of the BlackBerry Desktop Software, verify that the existing BlackBerry Desktop Software is version 4.7 or later.
- If you're installing the BlackBerry Desktop Software to a computer that runs Windows Vista or Windows 7, run the command as an administrator to match the UAC of the operating system.
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