If you forget your BlackBerry smartphone password, it can't be recovered. You can reset your password without knowing your current password by deleting all your smartphone data.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your smartphone is lost, stolen, or corrupted by an unforeseen issue.
-
On the home screen
or in a folder, click the
Options
icon.
-
Click
Security >
Password.
- To set a password, click Set Password.
- To change your password, click Change Password.
- Type a password.
-
Press the
key >
Save.
To turn off your smartphone password, clear the
Enable checkbox.