User Guide
- Basics
- Backup and restore
- Organizer data
- Applications
- Software updates
- Switch to a new smartphone or new tablet
- Mobile Internet or tethering
- Certificates for your smartphone
- Files
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Media
- About media files
- About encrypted media files
- Supported media file formats
- Synchronize your music from your computer to your smartphone or tablet
- Synchronize your pictures from your computer to your smartphone or tablet
- Synchronize your videos from your computer to your smartphone or tablet
- Import your pictures from your smartphone or tablet to your computer
- Import your videos from your smartphone or tablet to your computer
- Change your import folder for pictures and videos
- Stop synchronizing your music from your computer to your smartphone or tablet
- Delete media files from your smartphone or tablet
- Change the music source you want to synchronize from your computer to your smartphone or tablet
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Troubleshooting: Media
- Some of my media files didn't synchronize to my smartphone or tablet
- I can't synchronize my video that uses the AC3 audio format to my smartphone or tablet
- My smartphone does not recognize my media card
- I cannot import album art
- A picture folder on my computer isn't recognized
- My encrypted media files didn't synchronize or import
- Error messages
- Wi-Fi music sync
- Legal notice
BlackBerry Manuals & Help
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User Guide
BlackBerry Desktop Software - 7.1
Troubleshooting: Media
Related information
- Some of my media files didn't synchronize to my smartphone or tablet
- I can't synchronize my video that uses the AC3 audio format to my smartphone or tablet
- My smartphone does not recognize my media card
- I cannot import album art
- A picture folder on my computer isn't recognized
- My encrypted media files didn't synchronize or import
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