Supported media file formats

Media type

Supported file types


File extensions:

  • .wav
  • .wma
  • .mp3
  • .m4a
  • .aac

Audio files that contain digital rights management (DRM) technologies are not supported. If you purchase songs from the iTunes Store, only iTunes Plus versions are supported in the BlackBerry Desktop Software.


File extensions:

  • .bmp
  • .jpg
  • .gif
  • .png


File extensions:

  • .mpeg
  • .mp4
  • .3gp
  • .mov
  • .avi
  • .wmv
  • .m4v
  • .mp2
  • .mpg

File formats:

  • AVC1
  • DivX
  • H.263
  • H.264
  • MPEG
  • MPEG-4
  • WMV (8, 9 10)
  • Xvid

Audio formats:

  • AAC
  • AMR
  • PCM

Only mono and stereo videos are supported. Other video formats might be supported if the applicable codecs are installed.

If you have an AC3 filter installed on your computer, the BlackBerry Desktop Software transcodes videos with AC3 audio to AAC format.

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