Install a root certificate on your computer
You might not be able to connect to some Wi-Fi networks until you install a root certificate on your BlackBerry smartphone. You can install the root certificate on your computer, and then use the BlackBerry Desktop Software to install the root certificate on your smartphone. For more information, contact your administrator.
- Download the root certificate from the certificate authority server to your computer.
- On your computer, right-click the root certificate.
- Install the certificate in the Trusted Root Certification Authorities store.
If the root certificate contains multiple certificates, all the certificates are installed on your computer.
To install the root certificate on your smartphone, use the certificate synchronization tool of the BlackBerry Desktop Software to synchronize the root certificate from your computer to your smartphone.
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