Exceeded available storage
This message appears when there isn't enough storage on your media card or BlackBerry smartphone or your BlackBerry PlayBook tablet for your media files that you selected to synchronize.
Try the following actions:
- Consider using a higher capacity media card for your smartphone.
- Select fewer songs or videos to synchronize.
- Transfer media files that are on your smartphone to a media card.
- In the BlackBerry Desktop Software, click Device > Device options. On the Media tab, in the Transferring Media to My Device section, decrease the amount of storage that is kept free for files other than your media files. Note that if you're using a tablet, you need to keep at least 100 MB of storage space free.
Was this information helpful? Send us your comments.