Back up smartphone data or tablet data

If you're using a BlackBerry smartphone that includes built-in media storage, mass storage mode must be turned on.

Connect your smartphone or BlackBerry PlayBook tablet to your computer.
In the BlackBerry Desktop Software, click Device > Back up.
Do one of the following:
- To back up all your smartphone data or tablet data, click Full (all device data and settings).
- To back up all your smartphone data except for email messages, click Quick (exclude email).
- To select which types of smartphone data or tablet data to back up, click Custom (selected data only). Select the checkbox next to the data you want to back up.
If your smartphone includes built-in media storage and you want to back up data that is stored there, select the Files saved on my built-in media storage checkbox.
Do any of the following:
- To change the default name for the backup file, in the File name field, type a new name.
- To change the folder where the BlackBerry Desktop Software saves your backup files, click Change > Yes. Browse to a folder and click OK.
- To encrypt your data, select the Encrypt backup file checkbox. Type a password.
- To save your settings so that you aren't prompted to set these options again when you back up your smartphone or tablet, select the Don't ask for these settings again checkbox.
Click Back up.