Switch to a new smartphone
Before you switch from your current BlackBerry smartphone to a new BlackBerry smartphone, verify that you have the most recent version of the BlackBerry Desktop Software on your computer.
- Connect your current smartphone to your computer with a USB cable.
- In the BlackBerry Desktop Software, click Device > Switch devices.
- Click the icon for your current smartphone.
- To transfer your existing smartphone data to your new smartphone, select the Device data checkbox.
- To transfer any third-party applications that are compatible with your new smartphone, select the Third-party applications checkbox.
- Click Next. Your smartphone data is backed up.
- At the prompt, connect your new smartphone to your computer with a USB cable and click Next.
- Click the icon for your new smartphone. Your smartphone data is imported to your new smartphone.
- Move your SIM card and your media card (if you have one) to your new smartphone.
If you're switching from a smartphone that is associated with the BlackBerry Internet Service, on your new smartphone, in the setup wizard, open the email setup screen. Update your smartphone PIN.
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