Prerequisites: Bluetooth connections
- Verify that your BlackBerry smartphone is running BlackBerry Device Software 4.1 or later.
- Verify that your computer is running Windows XP SP 3 or later. For more information about the Bluetooth adapters that are supported in Windows XP SP 3 or later, visit www.blackberry.com/support.
- If your smartphone is not paired with your computer, on your smartphone, verify that Bluetooth technology is turned on. For more information about pairing, click Help on your smartphone.
Was this information helpful? Send us your comments.