Prerequisites: Bluetooth connections

  • Verify that your BlackBerry smartphone is running BlackBerry Device Software 4.1 or later.
  • Verify that your computer is running Windows XP SP 3 or later. For more information about the Bluetooth adapters that are supported in Windows XP SP 3 or later, visit
  • If your smartphone is not paired with your computer, on your smartphone, verify that Bluetooth technology is turned on. For more information about pairing, click Help on your smartphone.

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