Update smartphone applications

You can update the BlackBerry Device Software and other smartphone applications to access new features and functions that are available in a later version. By default, your smartphone data and settings are backed up before the update begins. Before you update your BlackBerry Device Software, you should verify that you have the most recent version of the BlackBerry Desktop Software on your computer.
During the update process, you cannot use your BlackBerry smartphone and you cannot use the BlackBerry Desktop Software to perform other tasks such as deleting other smartphone applications. If you disconnect your smartphone from your computer or cancel the update process before it is complete, your smartphone might be unusable until you restart and complete the update.
  1. Connect your smartphone to your computer.
  2. On your computer, in the Applications folder, click the BlackBerry Desktop Software icon.
  3. Click the Applications icon at the top of the screen.
  4. If a recommended update does not appear, click Check for Updates. If updates are available, select an update to install.
  5. Do any of the following:
    • To check for other versions of the applications, click Show other versions.
    • To back up and restore your smartphone data, select the Back up and restore device data checkbox.
    • To back up and restore your third-party applications, select the Back up and restore third-party applications checkbox.
  6. Click Start Update.
  7. Complete the instructions on the screen.

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