Switch to a new smartphone
Before you switch
from your current
BlackBerry smartphone to a new
BlackBerry smartphone, verify that you have the
most recent version of the
BlackBerry
Desktop Software on
your computer.
- Connect your current smartphone to your computer.
- On your computer, in the Applications folder, click the BlackBerry Desktop Software icon.
- On the Device menu, click Switch Device.
- If you have a second USB cable, connect your new smartphone to your computer. Otherwise, you can connect your new smartphone in step 7.
-
Do any of the following:
- If you want to install updated BlackBerry Device Software on your new smartphone, if available, select the Update software for my new device, if applicable checkbox.
- If you want to move your existing third-party applications to your new smartphone (if they are compatible), select the Copy compatible third-party applications checkbox.
- Click Start. Your smartphone data is backed up automatically.
- If you didn't connect your new smartphone to your computer in step 4, disconnect your previous smartphone and connect your new smartphone. Click OK.
- If your new smartphone is running BlackBerry 6 or later, you can install Wi-Fi music sync on your smartphone. Select the Turn on Wi-Fi music sync checkbox. Click Continue.
- When the summary screen appears, your smartphone data has been imported to your new smartphone.
- If you have a SIM card or media card (or both), move them to your new smartphone.
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Media
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