Known issues

This section lists known issues for Google Talk for BlackBerry smartphones 3.0.

Chats

In Portuguese and British English, the "Offline Message Sent On" string might not display. You might not realize that you received the messages while you were offline.

After receiving a contact card, the next time that you open chat, you might see a "unable to display content" error message.

After you accept a friend invitation, the notification might continue to show up in Today View on the Home screen of your smartphone or in Social Feeds.

Workaround: You can try removing and reinserting your battery.

If you set your smartphone to Silent, you might continue to hear audio alerts when you receive a new message from a friend.

If you don't have a media card and you accept a file transfer that is 3MB or larger, the file transfer doesn't complete successfully.

If you try to use the Send to menu option on your smartphone to send a picture or file to a friend who cannot receive files, the friend's name might not appear in the friend list.

General

After turning on a parental control to block the use of this application, you need to manually sign out before the app is successfully blocked.

If the application has been blocked using by a parental control, you might see the end user license agreement even though you cannot use the app.

If you try opening the app when the connections on your smartphone are turned off or your SIM card is not inserted, you incorrectly see an error message telling you that your service plan does not support the application.

Workaround: Restore the connections on your smartphone or insert your SIM card, and try opening the app again.

The options for remembering your password and automatically logging you in might be selected by default.

Workaround: Before signing in, you can clear the options.

After accepting an add request, the notification might continue to display on the Home screen of your smartphone.

Workaround: You can log out and log back in.

If your smartphone is running BlackBerry Device Software 7.1, you might see a notification for Google Talk for BlackBerry smartphones on your Home screen but the message doesn't appear in the drop-down.

Workaround: To clear the notification, you can try viewing the message from within Google Talk for BlackBerry smartphones. If the issue happens agains, you could try deleting and reinstalling the application.



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