1. From the Home screen, press the Send key.
2. Highlight the phone number at the top of the screen.
3. Press the Menu key.
4. Click Rename Line Labels.
5. Type a new display name. The name can be up to 11 characters long. You can't change the part of the name that is in parentheses "( )".
6. Press the Menu key.
7. Click Save.

Depending on the options that your administrator sets, you might not be able to perform this task. For more information, contact your administrator.

1. From the Home screen, press the Send key.
2. Press the Menu key.
3. Click Options.
4. Click Line and Network Preferences.
   • To use your work number for outgoing calls, change the Default line for outgoing calls field to Work. To specify whether your BlackBerry smartphone uses your mobile number if your work number is not available, change the When my Work line is unavailable, use my Mobile line field to Always, Ask me, or Never.
   • To use your mobile number for outgoing calls, change the Default line for outgoing calls field to Mobile.
   • To use the phone number that you last selected, change the Default line for outgoing calls field to Last selected. If the phone number that you last selected is your work number, to specify whether your smartphone uses your mobile number if your work number is not available, change the When my Work line is unavailable, use my Mobile line field to Always or Ask me.
5. Press the Menu key.
6. Click Save.

Depending on the options that your administrator sets, you might not be able to perform this task. For more information, contact your administrator.

1. From the Home screen, press the Send key.
2. Press the Menu key.
3. Click Options.
4. Click Line and Network Preferences.
   • To use a Wi-Fi network when it is available, change the Default network for Work calls field to Wi-Fi. To specify whether your BlackBerry smartphone uses the mobile network when a Wi-Fi network is not available, change the When Wi-Fi is unavailable use Mobile field to Yes or No.
   • To use the mobile network when it is available, change the Default network for Work calls field to Mobile. To specify whether your smartphone uses a Wi-Fi network when the mobile network is not available, change the When Mobile is unavailable use Wi-Fi field to Yes or No.
5. Press the Menu key.
6. Click Save.

Depending on the options that your administrator sets, you might not be able to perform this task. For more information, contact your administrator.

1. From the Home screen, press the Send key.
2. Press the Menu key.
3. Click Options.
4. Click Wi-Fi Profiles.
5. In the User Profiles section, select the checkbox beside one or more Wi-Fi profiles.
6. Press the Menu key.
7. Click Save.

Depending on the options that your administrator sets, you might not be able to perform this task. For more information, contact your administrator.

1. From the Home screen, press the Send key.
2. Press the Menu key.
3. Click Options.
4. Click Network Handoff.
   • To set your smartphone to move your call without prompting you, select the Always option. When your smartphone moves a call, you hear a tone.
   • To set your smartphone to prompt you before it moves your call, select the Ask me option.
   • To stop your smartphone from automatically moving calls from one network to another, select the Never option.
5. Press the Menu key.
6. Click Save.

The BlackBerry MVS Client might take time to connect a call before your contact's phone rings. By default, while the call is being connected, you hear a tone, but you can choose to hear ringing instead. When the call connects, you hear ringing.

Depending on the options that your administrator sets, you might not be able to perform this task. For more information, contact your administrator.

1. From the Home screen, press the Send key.
2. Press the Menu key.
3. Click Options.
4. Click General Settings.
5. Set the While my outgoing call is being connected, I want to hear field to Ringing or Tones.
6. Press the Menu key.
7. Click Save.

Depending on the options that your administrator sets, you can forward your work calls to your desk phone, a mobile number, or a number that is external or internal to your organization. For more information, contact your administrator.

Before you begin: Depending on the options that your administrator sets, you might not be able to perform this task. For more information, contact your administrator.

1. From the home screen, press the key.
2. Press the key > Options.
3. Click your work number.
4. Click MVS Call forwarding.
5. Perform one of the following actions:
   • To forward your work calls to a call forwarding number, change the Forward Calls field to Always. Click a contact.
   • To stop forwarding calls, change the Forward All Calls field to Never.
6. Press the key > Save.

Before you begin: You can add up to five call forwarding numbers. If you add more than five call forwarding numbers, the oldest number that was added is deleted. Depending on the options that your administrator sets, you might not be able to forward your work calls to an international number. For more information, contact your administrator.

1. From the home screen, press the key.
2. Press the key > Options.
3. Click your work number.
4. Click MVS Call Forwarding.
5. Click Add number.
6. Click a contact.
7. Press the key > Save.