Some features are not available in BBM

Features might not be available for any of the following reasons:
  • Your wireless service provider might not have set up some features or might prevent you from using some features or options.
  • Your wireless service plan might prevent you from using some features or options.
  • If your BlackBerry smartphone is associated with an email account that uses a BlackBerry Enterprise Server, your organization might not have set up some features or might prevent you from using some features or options.
  • Some features might not be available for you to use for some contacts. These contacts might be using a previous version of BlackBerry Messenger or their wireless service provider or organization might prevent them from using the feature that you are trying to use.

For more information about the features that are available on your smartphone, contact your wireless service provider or organization.

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