I can't unlock my smartphone using my smart card
Try the following actions:
- Verify that the correct smart card is inserted in the smart card reader.
- Verify that the smart card is inserted in the smart card reader correctly.
- Verify that you typed the smart card password correctly. You should have received this password when you received your smart card.
- If you use a certificate to authenticate your smart card, verify that the certificate isn't revoked or expired.
Was this information helpful? Send us your comments.