I can't save media files
Your BlackBerry smartphone or media card might not have enough available storage space to store media files.
Try the following actions:
- If you're trying to save a media file to your smartphone, delete old data or messages from your smartphone.
- If you're trying to save a media file on your media card, delete old media files.
- In the camera options, verify that the Image Size field isn't set to Large. Large pictures use more storage space than smaller pictures.
- In the video camera options, verify that the Video Format field is set to a smaller format. Large videos use more storage space than smaller videos.
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