I can't save media files

Your BlackBerry smartphone or media card might not have enough available storage space to store media files.

Try the following actions:

If you're trying to save a media file to your smartphone, delete old data or messages from your smartphone.
If you're trying to save a media file on your media card, delete old media files.
In the camera options, verify that the Image Size field isn't set to Large. Large pictures use more storage space than smaller pictures.
In the video camera options, verify that the Video Format field is set to a smaller format. Large videos use more storage space than smaller videos.