I can't use my smartphone as a mobile hotspot

Try the following actions:

  • Verify that your mobile network connection and your Wi-Fi connection are both turned on.
  • Verify that your BlackBerry smartphone is connected to the mobile network by checking that the Mobile Hotspot indicator appears in the connections area at the top of the home screen.
  • Verify that your wireless service plan is set up to use Mobile Hotspot mode. For more information, contact your wireless service provider.
  • If you are roaming, on the Mobile Network Options screen, verify that the Data Services field and the While Roaming field are set to On.

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