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Tips: Freeing space to optimise your smartphone's performance

Try to maintain at least 10 MB of available application storage on your BlackBerry smartphone. If you find that your smartphone processes are unusually slow, try any of the following:

Close any apps you're not using.

Press and hold the Menu key until the application switcher appears. Click an application icon. Press the Menu key > Close or Exit.

Check how much free application storage you have.

On the Home screen or in a folder, click the Options icon. Click Device > Storage.

Identify and delete applications and themes you don't need.

On the Home screen or in a folder, click the Options icon. Click Device > Application Management. To view the details about your smartphone's memory and CPU usage, slide your finger right or left on the trackpad. To delete an application or theme, click an item. Click Delete.

Delete languages you don't use.

On the Home screen or in a folder, click the Setup icon. Click Languages and Input Methods.

Delete browsing history and clear the cache.

On the Home screen, click the Browser icon. Press the Menu key > Options. Go to the Clear Browsing Data section.

Delete messages.

Highlight a message. Press and hold the Shift key. On the trackpad, slide your finger up or down. Release the Shift key. Press the Menu key > Delete Messages.

Or, highlight a date. Press the Menu key > Delete Prior.

Reduce the amount of time that your smartphone stores email messages and calendar entries.

On the home screen, click the Messages icon or Calendar icon. Press the Menu key > Options.

Stop storing sent messages on your smartphone.

On the Home screen, click the Messages icon. Press the Image of the Menu key key > Options > Email Preferences.

Receive only the first section of long email messages, and choose whether to download more.

On the Home screen, click the Messages icon. Press the Image of the Menu key key > Options > Message Display and Actions.

Research In Motion recommends that you regularly create and save a back-up file on your computer, especially before you update any software. Maintaining a current back-up file on your computer might allow you to recover smartphone data if your smartphone is lost, stolen or corrupted by an unforeseen issue.


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