My smartphone responds slowly or freezes

Try the following actions:

  • Close unused applications.
  • Free some of your application storage.
  • Update your BlackBerry Device Software.
  • Remove and re-insert the battery. For more information about inserting the battery, see the printed documentation that came with your BlackBerry smartphone, or visit www.blackberry.com/docs/smartphones and see the Start Here guide for your smartphone.
Next topic: Manage Connections

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