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I can't check my voice mail

Try the following actions:
  • If you have more than one phone number associated with your BlackBerry smartphone and you're trying to check your voice mail using a shortcut key, your smartphone calls the voice mail access number for your active phone number. Check the voice mail for your alternative phone number.
  • You need a voice mail access number to check your voice mail. To obtain a voice mail access number, contact your wireless service provider or administrator.
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