Format your media card or built-in media storage

Depending on your BlackBerry smartphone model, you might not be able to format your smartphone's built-in media storage.

If you format your media card or built-in media storage, all of the data that's saved to your media card or built-in media storage is deleted. Research In Motion recommends that you regularly create and save a back-up file on your computer, especially before you update any software. Maintaining a current back-up file on your computer might allow you to recover smartphone data if your smartphone is lost, stolen or corrupted by an unforeseen issue.
  1. On the Home screen or in a folder, click the Options icon.
  2. Click Device > Storage.
  3. Press the Menu key > Format.
  4. Complete the instructions on the screen.
Next topic: About compression

Was this information helpful? Send us your comments.