Downgrade or return to the previous version of the BlackBerry Device Software over the wireless network

Depending on the options that your wireless service provider or administrator sets, you might not be able to perform this task.
  1. On the Home screen or in a folder, click the Options icon.
  2. Click Device > Software Updates.
    • If you recently updated your BlackBerry Device Software, to return to the previous software version, press the Menu key > View Result > Downgrade.
    • To downgrade to an earlier software version, scroll to a software version that the Wireless Downgrade icon appears beside. Click Perform Downgrade. Follow the instructions on the screen.

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