User Guide

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• Security
  • Getting started: Security
    • Set or change your smartphone password
    • Lock or unlock your smartphone
    • About permissions and trust status for third-party applications
    • Set permissions for a third-party application
    • About BlackBerry Balance technology
    • Work data and personal data
  • How to: Security
    • Security basics
      • About the smartphone password
      • Set or change your smartphone password
      • Lock or unlock your smartphone
      • Change when your smartphone locks automatically with a password
      • Set a limit for smartphone password attempts
      • Delete smartphone data, third-party applications or media card files
    • Password Keeper
      • About the Password Keeper
      • Add, change or delete a password that is saved in the Password Keeper
      • Change the Password Keeper password
      • Set a limit for password attempts in the Password Keeper
      • Copy a password
      • Prevent password copying
      • Hide or show passwords in the Password Keeper
      • Generate a random password
    • Encryption
      • About encrypting data and files on your smartphone
      • Turn on encryption
      • Set encryption strength
      • Use a certificate to encrypt the encryption keys on your smartphone
      • Generate an encryption key
    • Memory cleaning
      • About memory cleaning
      • Turn on memory cleaning
      • Change when your smartphone deletes sensitive data from the temporary smartphone memory
      • Delete sensitive application data from the temporary smartphone memory
      • Create a shortcut for the memory cleaning application
    • Certificates and PGP keys
      • About certificates and certificate enrolment
      • About PGP keys
      • About the trust status of certificates and PGP keys
      • Certificate and PGP key basics
        • Download a certificate or PGP key from an LDAP-enabled server or DSML-enabled server
        • Download a certificate from a certification authority
        • Download a personal PGP key from the PGP Universal Server
        • Import a certificate or PGP key that is saved on your smartphone
        • Import a certificate or PGP key from a media card
        • Install a root certificate on your smartphone
        • Send or delete a certificate or PGP key
        • View details for a certificate or PGP key
        • View one type of certificate or PGP key
        • View the certificate chain for a certificate
      • Certificate and PGP key statuses
        • Status indicators for certificates and certificate authority profiles
        • PGP key status indicators
        • Check the revocation status of a certificate, certificate chain or PGP key
        • Change the trust status of a certificate or PGP key
        • Revoke a certificate or PGP key
        • Certificate revocation reasons
        • PGP key revocation reasons
      • Certificate and PGP key options
        • Change the display name for a certificate or PGP key
        • Turn off prompts that appear when you add a certificate or PGP key to the key store
        • Add an email address to a certificate
        • Change how often a certification authority profile checks certificate status
        • Clear the PGP data cache
    • Certificate servers
      • Add or delete a certificate server
      • Change connection information for a certificate server
      • Connection options for OCSP and CRL servers
      • Connection options for LDAP-enabled servers
      • Send connection information for a certificate server
    • Key store
      • About the key store
      • Change the key store password
      • Synchronise the key store password with the smartphone password
      • Change when your smartphone deletes the key store password
      • Add contacts automatically when you add certificates or PGP keys to the key store
      • Change the service that your smartphone uses to download certificates
      • Turn off automatic back-up and restore of key store data
      • Change the refresh rate for certificate revocation lists
      • Reject certificate revocation lists from unverified CRL servers
    • Smart cards
      • About using a smart card with your smartphone
      • Turn on two-factor authentication
      • Import a certificate from a smart card
      • Lock your smartphone when you remove your smart card from your smart card reader
      • About smart password entry
      • Turn off smart password entry
      • Turn off notification for smart card connections
      • Prerequisites: Using authentication certificates
      • Use a certificate to authenticate your smart card
      • Check the status of your authentication certificate automatically
      • Store the passphrase for your smart card on your smartphone
    • VPN settings
      • About VPN profiles
      • About software tokens
    • View the IT policies that have been set by your administrator
    • Verify security software manually
    • Third-party application control
      • About permissions and trust status for third-party applications
      • Set permissions for a third-party application
      • Reset connection permissions for third-party applications
      • About direct Internet connections for third-party applications
      • Set up a direct Internet connection for a third-party application
      • Turn on safe mode
      • Turn off a prompt for a third-party application connection
      • Interaction permissions for third-party applications
      • Data permissions for third-party applications
      • Connection permissions for third-party applications
  • Tips: Security
    • Tips: Keeping your information safe
    • Certificate shortcuts
    • PGP key shortcuts
  • Troubleshooting: Security
    • I forget my smartphone password
    • My smartphone prompts me to make an emergency call when I type a password
    • I can't unlock my smartphone using my smart card
    • I can't download a certificate or PGP key from an LDAP-enabled server
• Service books and diagnostic reports
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