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About backing up and restoring smartphone data

If you have installed the BlackBerry Desktop Software on your computer, you can back up and restore most of your BlackBerry smartphone data, including messages, organiser data, fonts, saved searches and browser bookmarks using the BlackBerry Desktop Software. For more information, see the Help in the BlackBerry Desktop Software.

If you haven't saved anything on your media card, you can back up and restore most of your smartphone data using your media card.

If your email account uses a BlackBerry Enterprise Server, you might be able to restore synchronised organiser data to your smartphone over the wireless network. To restore synchronised organiser data over the wireless network, you must have an activation password. For more information, contact your administrator.

Research In Motion recommends that you regularly create and save a back-up file on your computer, especially before you update any software. Maintaining a current back-up file on your computer might allow you to recover smartphone data if your smartphone is lost, stolen or corrupted by an unforeseen issue.


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